FAQs

(Frequently Asked Questions)

Do I need to be home when you come to do the installation?

No, our crews are able to install all of your exterior holiday decor regardless of whether or not you are able to be there.

We already own Christmas lights will you install them for us?

Unfortunately no, since we are not able to warranty the quality of lights that we do not provide we only install lights we provide.

What happens when my lights stop working or there is some other problem?

Just give us a call! Within 24 hours we will send a crew out to resolve the problem and get your holiday display looking as good as it did the day it was installed.

Do I own the decorations or do we lease it?

All lights are sold to you the first year, with a guaranteed 3 year warranty on the strands and lights. Once a strand has weathered enough it will need to be replaced strands lasting up to 8-10 years or longer.

What areas do you service?

We service Yukon, Surrey Hills, Piedmont, Deer Creek, Tuttle, Newcastle and Bethany areas.

Will your installers take down my lights as well?

Absolutely! Our crew will begin taking down lights after Jan 2nd, no appointment is necessary. 

When should I schedule my Christmas light installation?

Due to our short and fast-paced season, the sooner you schedule your installation the better chance you’ll have to get on our schedule to have the lights installed. Choices for preferred date installations begin in early October and end in mid December.

How much does your service cost?

The cost of your Christmas light installation depends on the size and difficulty of your home or business.

 

Will we need to hire an electrician?

Most of the time, no. However, for very large installations extra power may be necessary. We will let you know at the time of your estimate if we believe that extra power is needed.

What payment methods do you accept and when do I pay?

 

Venmo  

Cash 

Or check 

Whichever is easiest for you. Payment is due prior to or at the time of installation.

Is there a difference between your lights and the ones I can buy at my local retailer?

Absolutely! We purchase commercial-grade, longer-life bulbs, and socket strings. Our commercial-grade lights are not available in stores. If you choose to go with us and have our LEDs installed you will be able to see the difference in a product that can only be purchased through our supplier and not the commercial retailers, like your Walmarts or Home Depots. These are high-quality, custom-fit bulbs.